Do you work with letting agents managing multiple properties?
Yes — this is exactly the kind of work we want more of. One point of contact (George, directly — not a call centre), priority scheduling for managed properties, photo evidence of completed work for your records, and clear itemised invoices addressed however your accounts process needs them.
Can you refurbish a bathroom between tenancies?
Yes, and we plan it around your void period. A landlord-spec bathroom refresh — new sanitaryware, taps, sealant, flooring and a repaint-ready finish — typically takes 5–8 days. We agree the completion date up front so your new tenancy can start on time, and we'll work to a hard deadline if the property is already let.
How quickly can you attend a tenant-reported leak?
Genuine emergencies — burst pipes, uncontrollable leaks — get a same-day response whenever humanly possible; call 07376 641877 and George answers. Non-urgent repairs are usually scheduled within a few working days. We liaise with the tenant directly for access, so you don't have to play middleman.
What does a landlord-spec bathroom cost compared to a homeowner one?
A practical, durable, between-tenancy bathroom refit typically comes in at £3,000–£6,000 — sensible fixtures chosen for durability and easy maintenance rather than luxury. We'll be honest about where spending more saves you money (quality taps and flush mechanisms) and where it doesn't (designer tiles in a rental).
Do you provide documentation for our records?
Every job comes with a written quote up front and an itemised invoice on completion, and for refurbishments we photograph the work at each stage — useful for your file, your deposit-scheme evidence, and your accountant. If your agency uses a work-order system, we'll follow it.
Which areas do you cover for managed properties?
Dartford, Bexley, Bexleyheath, Gravesend, Bromley, Sidcup, Welling, Erith, Greenwich and the surrounding DA, BR and SE postcodes. If you manage a portfolio spread across Kent and South East London, one call covers all of it.